Refund policy

Inspection Upon Delivery:

Buyers have the right to inspect the product upon delivery and may return it to the courier if it does not meet their expectations.

Return Windows:

14 Days: For products in their original condition.
30 Days:For items with manufacturer defects.
General Return Conditions:

Returns or exchanges of standard items must occur within 14 days of receiving the order. This does not apply to customized furniture items (specific dimensions, fabrics, or wood variations).
Items must be in new condition, unaltered, and free from customer damage. All accessories must be in original packaging.
The original invoice, along with any accessories, promotional gifts, and warranty cards, must be included with the return.
Returned products will be examined within 5 working days by our Quality Department to ensure compliance with our policy. Refunds will be processed with shipping costs deducted within 10 working days via bank transfer or payment cards.
Shipping fees will be deducted from the refund amount.
Non-Returnable Items:

Items cannot be returned if:

Damage is due to misuse or normal wear and tear.
The product has been used, altered, or assembled.
A different color or size is requested (exchanges are not available; return and repurchase is required).
The item is customized (specific dimensions, fabrics, or wood variations).
Furniture Cancel/Return Policy

You have 7 days from the date of your furniture order to cancel or change your order (style, color, or dimensions) for a full refund.
Changes cannot be made after 7 days from the order date.
Order cannot be canceled after 7 days from the order date.
Furniture is eligible for return or replacement only in cases of manufacturing defects.
Payment Requirements:

For non-COD orders, full payment must be made 48 hours before delivery to receive the order on the original delivery date.